Work

When do frontline service employees feel more grateful?

Year: 2020

Type: article

Study design: Observational Study

Source: European Journal of Marketing

DOI: 10.1108/ejm-06-2019-0496

Authors: Ji “Miracle” Qi, Sijun Wang, Michael A. Koerber, Jr

Institutions: Grand Valley State University, Loyola Marymount University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W3038867665

FWCI: 4.862

Cites: 98

Cited by: 34

Related to: 10