Work

Sentiment Analysis on Customer Responses

Year: 2020
Type: preprint
Abstract: Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion mining, text mining and sentiments, which has affected the surrounded world by changing their opinion on a specific product. Data used in this study are online product reviews collected from Amazon.com. We performed a comparative sentiment analysis of retrieved reviews. This research paper provides you with sentimental analysis of various smart phone opinions on smart phones dividing them Positive, Negative and Neutral Behaviour.
Language: English
Open Access status: green
OpenAlex ID: W3040519916
Cites: 6
Cited by: 6
Related to: 10