Work

Examining the Impact of e-Retailing Convenience Dimensions on Behavioral Intention: The Mediating Role of Satisfaction

Year: 2020

Type: article

Study design: Observational Study

Source: Journal of Internet Commerce

DOI: 10.1080/15332861.2020.1788367

Authors: Rajiv Kumar, Amit Sachan, Tanusree Dutta

Institutions: Indian Institute of Management Kashipur, Indian Institute of Management Ranchi, Indian Institute of Technology Kharagpur

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3042889607

FWCI: 4.322

Cites: 78

Cited by: 43

Related to: 10