Work

Commentary: Opportunities and challenges of technology in relationship marketing

Year: 2020

Type: editorial

Abstract: This article has been withdrawn at the request of the Editor-in-Chief and the publisher, as the Australasian Marketing Journal (AMJ) has migrated from Elsevier to SAGE Publishing per January 1, 2021. We apologize for any inconvenience this may cause. If you have any questions, please directly contact the AMJ Editor-in-Chief, Ass. Prof. Liem Ngo at [email protected]. The full Elsevier Policy on Article Withdrawal can be found at https://www.elsevier.com/about/our-business/policies/article-withdrawal .

Source: Australasian Marketing Journal (AMJ)

DOI: 10.1016/j.ausmj.2020.07.003

Authors: Lena Steinhoff, Robert W. Palmatier

Institutions: University of Rostock, University of Washington

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W3043554188

Cites: 75

Cited by: 40

Related to: 10