Work

Loyalty formation and its impact on financial performance of Islamic banks – evidence from Indonesia

Year: 2020

Type: article

Source: Journal of Islamic marketing

DOI: 10.1108/jima-12-2019-0258

Authors: Ayu Fusva, David Dean, Dwi Suhartanto, Moch. Edman Syarief, Agus Zainul Arifin, Tintin Suhaeni, Wahyu Rafdinal

Institutions: Lincoln University, Politeknik Negeri Bandung, Tarumanagara University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3043597236

FWCI: 13.52

Cites: 38

Cited by: 73

Related to: 10