Work

The Role of Digital Marketing Platforms on Supply Chain Management for Customer Satisfaction and Loyalty in Small and Medium Enterprises (SMEs) at Indonesia

Year: 2020

Type: article

Study design: Observational Study

Authors: Muhammad Adam, Mahdani Ibrahim, Ikramuddin Ikramuddin, Hendra Syahputra

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W3046933452

FWCI: 12.7

Cites: 5

Cited by: 70

Related to: 10