Work

Chatbot Integration in Few Patterns

Year: 2020
Type: article
Abstract: Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.
Authors: Marcos Baez, Florian Daniel, Fabio Casati, Boualem Benatallah
Language: English
Open Access status: green
OpenAlex ID: W3083009112
FWCI: 1.672
Cites: 18
Cited by: 30
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