Year: 2020
Type: conference-paper
Study design: Observational Study
Abstract: This study aims to examine the influence of strategic leadership competencies, organizational culture and work climate on the performance of public services, and the work climate moderates the strategic leadership competencies and organizational culture on the performance of public services.The study was conducted with a survey method and hypothesis testing using Partial Least Square (PLS), with respondents as many as 210 civil servants in the regencies of Lebak, Pandeglang, and Serang in Banten Province.The results of the test proved that Strategic Leadership Competence, Organizational Culture and work climate had a positive effect and significant on Public Service Performance.In addition, the moderating effect of work climate plays a significant role between Strategic Leadership Competencies and organizational culture on Public Service Performance which is new in this study.
Author: Dian Sudiantini
Institution: Universitas Bina Bangsa
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: hybrid
OpenAlex ID: W3086664538