Work

A Wizard of Oz Field Study to Understand Non-Driving-Related Activities, Trust, and Acceptance of Automated Vehicles

Year: 2020

Type: conference-paper

Abstract: Understanding user needs and behavior in automated vehicles (AVs) while traveling is essential for future in-vehicle interface and service design. Since AVs are not yet market-ready, current knowledge about AV use and perception is based on observations in other transportation modes, interviews, or surveys about the hypothetical situation. In this paper, we close this gap by presenting real-world insights into the attitude towards highly automated driving and non-driving-related activities (NDRAs). Using a Wizard of Oz AV, we conducted a real-world driving study (N = 12) with six rides per participant during multiple days. We provide insights into the users’ perceptions and behavior. We found that (1) the users’ trust a human driver more than a system, (2) safety is the main acceptance factor, and (3) the most popular NDRAs were being idle and the use of the smartphone.

Source: International Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutomotiveUI)

DOI: 10.1145/3409120.3410662

Authors: Henrik Detjen, Bastian Pfleging, Stefan Schneegass

Institutions: University of Duisburg-Essen, Eindhoven University of Technology

Language: English

Topic: Human-Automation Interaction and Safety

Subfield: Social Psychology

Field: Psychology

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W3086725055

FWCI: 13.4

Cites: 44

Cited by: 71

Related to: 10