Work

Using online travel agent platforms to determine factors influencing hotel guest satisfaction

Year: 2020

Type: article

Source: Journal of Hospitality and Tourism Technology

DOI: 10.1108/jhtt-07-2019-0099

Authors: Elise Wong, S. Mostafa Rasoolimanesh, Saeed Pahlevan Sharif

Institution: Taylor's University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3087158237

FWCI: 7.023

Cites: 66

Cited by: 56

Related to: 10