Work

Collaborative decision-making in return-to-work negotiations

Year: 2020

Type: article

Abstract: This study addresses the ways in which shared decision-making in multi-party return-to-work (RTW) negotiations is constructed as a collaborative practice. The research data are video-recorded Finnish RTW negotiations (n = 14), in which the physician, employer and employee make highly sensitive decisions concerning the employee's return to work after a long sick leave. We show how the participants used turn design, gazes and gestures as resources in both treating their co-participants as eligible to participate in decision-making and claiming the deontic rights for themselves. We also present a deviant case in which a negotiator included only one participant in the decision-making in their initial proposal, which was treated as accountable by the co-participants.

Source: Journal of Pragmatics

DOI: 10.1016/j.pragma.2020.08.012

Authors: Hanna-Leena Ristimäki, Sanni Tiitinen, Pirjo Juvonen-Posti, Johanna Ruusuvuori

Institutions: Tampere University, University of Tampere, Finnish Institute of Occupational Health

Language: English

Topic: Language, Discourse, Communication Strategies

Subfield: Language and Linguistics

Field: Arts and Humanities

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: hybrid

Estimated APC paid: $599