Work

An integrated framework of change management for social CRM implementation

Year: 2020

Type: article

Source: Information Systems and e-Business Management

DOI: 10.1007/s10257-020-00479-z

Authors: Mona Jami Pour, Mahnaz Hosseinzadeh

Institutions: Hazrat-e Masoumeh University, University of Tehran

Language: English

Topic: Organizational Change and Leadership

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3092469854

FWCI: 5.139

Cites: 109

Cited by: 32

Related to: 10