Work

Communication-based approaches to library reference services: anxiety-uncertainty management as a model for communication breakdowns

Year: 2020

Type: article

Source: Reference Services Review

DOI: 10.1108/rsr-07-2020-0049

Author: Brady Lund

Institution: Emporia State University

Language: English

Topic: Library Science and Information Literacy

Subfield: Library and Information Sciences

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3093149776

FWCI: 8.644

Cites: 37

Cited by: 9

Related to: 10