Work

Service quality in higher education institutions: qualitative evidence from the students’ perspectives using Maslow hierarchy of needs

Year: 2020

Type: article

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/ijqss-02-2020-0016

Author: Jawad Abbas

Institution: Iqra University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W3095484919

FWCI: 15.4

Cites: 39

Cited by: 98

Related to: 10