Work

Antecedents and postcedents of satisfaction in seller-business relationships: positive and negative alter egos

Year: 2020

Type: article

Study design: Observational Study

Source: European Business Review

DOI: 10.1108/ebr-04-2020-0108

Authors: Nils Høgevold, Göran Svensson, Mornay Roberts-Lombard

Institutions: Høyskolen Kristiania, University of Johannesburg

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3099546176

FWCI: 1.351

Cites: 142

Cited by: 15

Related to: 10