Work

The potential of web awareness as a determinant of dually defined customer value

Year: 2020

Type: article

Source: Technological Forecasting and Social Change

DOI: 10.1016/j.techfore.2020.120443

Authors: Wiesława Caputa, Izabela Krawczyk-Sokolowska, Agata Pierscieniak

Institutions: WSB Merito University in Poznan, Częstochowa University of Technology, Gdańsk University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3099865112

FWCI: 2.431

Cites: 73

Cited by: 18

Related to: 10