Year: 2018
Type: article
Abstract: With the increasing complexity of modern industrial automatic and robotic systems, a burden is placed on system operators, who are required to supervise and interact with very complex systems, typically under difficult and stressful conditions. To overcome these challenges, it is necessary to adopt a responsible approach based on an anthropocentric design methodology so that machines adapt to human capabilities rather than vice versa. In this article, we consider an integrated methodological design approach, referred to as measure, adapt, and teach (MATE), which consists of devising complex automatic or robotic solutions that measure the current operator's status and adapting the interaction accordingly, while providing him or her with the necessary skills and expertise to improve the interaction. A MATE system, shown in Figure 1, endeavors to be usable for all users, thus meeting the principles of inclusive design. However, the use of such a MATE system calls to attention several ethical and social implications, which are discussed in this article. Additionally, a discussion about which factors in the organization of companies are critical with respect to the introduction of a MATE system is presented.
Authors: Valeria Villani, Lorenzo Sabattini, Julia N. Czerniak, Alexander Mertens, Cesare Fantuzzi
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
Funder: European Commission
OpenAlex ID: W2777194788