Work

The effects of service quality and perceived price on revisit intention of patients: the Malaysian context

Year: 2020

Type: article

Study design: Observational Study

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/ijqss-02-2019-0013

Authors: Kim Piew Lai, Yuen Yee Yen, Chong Siong Choy

Institution: Multimedia University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W3106711909

FWCI: 5.943

Cites: 70

Cited by: 49

Related to: 10