I have seen the future, and it rings : What we know about mobile banking research
Year: 2020
Type: article
Abstract: In the history of banking services, mobile banking has been thought of as a key interactive channel between financial institutions and customers. The last decade there has been an increasing interest in studying mobile banking topic. Most literature in the field of mobile banking has only focused on an individual approach and lacked the macro approach and industry approach. Therefore, this research aims to show a comprehensive review of mobile banking research in past decade and analyses the significant results from previous research. This paper makes a contribution to a deeper understanding of mobile banking from a macro approach and industry approach.
Source: Theory Methodology Practice
Author: Dai Thich Phan
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W3112924018