Work

Consumer Negative Voice and Firm-Idiosyncratic Stock Returns

Year: 2007

Type: article

Source: Journal of Marketing

DOI: 10.1509/jmkg.71.3.075

Author: Xueming Luo

Institution: The University of Texas at Arlington

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3123624892

FWCI: 24.7

Cites: 72

Cited by: 240

Related to: 10