Work

Beyond co‐production: Value creation and public services

Year: 2021

Type: article

Abstract: This paper argues for the need to go beyond appreciating co‐production as a stand‐alone process. Rather it offers a holistic model of value creation for public services, by integrating insights from both the public administration and management and the service management and marketing literatures. The components of this model are the loci, elements, and processes of value creation. Co‐production is located within this model but only as one process, not as the pre‐eminent one. The implications of this new model for public management theory and practice are explored.

Source: Public Administration

DOI: 10.1111/padm.12718

Authors: Stephen P. Osborne, Greta Nasi, Madeline Powell

Institutions: University of Edinburgh, Bocconi University, University of York

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

Open Access status: hybrid

Estimated APC paid: $3,600

Funders: European Commission, Horizon 2020 Framework Programme