Corporate Social Responsibility: A Process Model of Sensemaking
Year: 2008
Type: article
Abstract: In contrast to content-based models of corporate social responsibility (CSR), we propose a process model of organizational sensemaking explaining how managers think, discuss, and act with respect to their key stakeholders and the world at large. We also propose a set of cognitive, linguistic, and conative dimensions to identify such an intrinsic orientation that guides CSR-related activities. Recognizing patterns of interrelationships among these dimensions might lead to a better understanding of a firm's CSR impact and generate a rich research agenda that links key organizational features to CSR character.
Source: Academy of Management Review
Authors: Kunal Basu, Guido Palazzo
Institutions: University of Oxford, University of Lausanne
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2168338555