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The Effect of Organizational Commitment on Service Performance: An Empirical Study at Public Health Center in Sorong Regency

Year: 2021

Type: article

Abstract: This study aims to determine the effect of organizational commitment on service performance in health centers all around Sorong district. This study was using Partial Least Squares (PLS) with Structural Equation Modeling (SEM) techniques to analyze 146 employees. The results showed that there was a positive and significant influence between organizational commitment to service performance with a T-statistic value greater than T-table (T-statistic 39.288> T-table 1.976) at a significance level of 5% (0.05). The results of this study have indicated that the higher the organizational commitment of employees, the better the service performance at health centers in Sorong district, West Papua.

Source: SENTRALISASI

DOI: 10.33506/sl.v10i1.1109

Authors: Reijeng Tabara, Rahmad Hidayat Dongka

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDGs: Good health and well-being, Decent work and economic growth

Open Access status: diamond

Funders: Direktorat Riset dan Pengabdian Masyarakat, Direcció General de Recerca, Generalitat de Catalunya

OpenAlex ID: W3128639735

FWCI: 0.467

Cites: 22

Cited by: 1

Related to: 10