Work

The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services

Year: 2021

Type: article

Source: Service Business

DOI: 10.1007/s11628-020-00432-7

Authors: Daniel Belanche, Luis V. Casaló, Carlos Flavián, Alfredo Pérez-Rueda

Institution: Universidad de Zaragoza

Language: English

Topic: Digital Economy and Work Transformation

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: bronze

Funders: Gobierno de Aragón, European Social Fund

Awards: G1201842321, G4859660583, G7503056796, METODO

OpenAlex ID: W3129013224

FWCI: 19.25

Cites: 108

Cited by: 101

Related to: 10