Year: 2021
Type: article
Abstract: The emerging digital technologies are reshaping and disrupting traditional business practices throughout the hospitality industry, and companies face, and may have to address, several new responsibility issues as they adopt these technologies. However, the issue of corporate digital responsibility within the hospitality industry has received limited attention, in the academic literature and this paper looks to make a small contribution to addressing that gap the literature. The paper outlines the characteristics of corporate digital responsibility, provides a short literature review, to give some context and points of reference for the paper, reviews the some of the responsibility issues hospitality companies face as they increasingly look to adopt digital technologies, and offers some concluding reflections. Keywords: corporate digital responsibility, hospitality industry, digital technologies, privacy and cybersecurity, digital inclusion
Source: Athens Journal of Tourism
DOI: 10.30958/ajt.8-1-1
Authors: Peter Jones, Daphne Comfort
Institution: University of Gloucestershire
Language: English
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W3133143353