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Pengaruh Kepuasan Kerja Terhadap Komitmen Organisasional Dan Ocb Di Hotel Pertiwi Bisma 2 Ubud

Year: 2020

Type: article

Abstract: Organizational Citizenship Behavior is the voluntary behavior of a worker to want to do a task or work outside of his responsibilities or obligations for the betterment or profit of his organization. In order for employees grow OCB, it is necessary to pay attention to job satisfaction and organizational commitment. This study aims to examine the effect of job satisfaction on organizational citizenship behavior with organizational commitment as a mediating variable at. The number of samples are 42 respondents. The sampling technique is saturated sampling. Analysis of the data used path analysis and multiple test. The results indicate that job satisfaction has a positive and significant effect on organizational citizenship behavior, job satisfaction has a positive and significant effect on organizational commitment, organizational commitment has a positive and significant effect on organizational citizenship behavior, job satisfaction has a positive and significant effect on organizational citizenship behavior with organizational commitment as a mediating variable. Hotel Pertiwi Bisma 2 Ubud should further enhance OCB behavior, especially regarding the regulations set by the company, and also the behavior of employees with colleagues, so employees are expected comply with existing regulations in the company and be able maintain a good relationship with colleagues. Keywords: job satisfaction, organizational citizenship behavior, organizational commitment.

Source: E-Jurnal Manajemen Universitas Udayana

DOI: 10.24843/ejmunud.2020.v09.i08.p10

Authors: Ni Made Hady Partini, A. A. Sagung Kartika Dewi

Institution: Udayana University

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: gold

Estimated APC paid: $49