The impact of transformational leadership and job crafting on flourishing at work and in-role performance of information technology professionals
Year: 2020
Type: article
Study design: Observational Study
Abstract: The modern working environment is characterised by global competitiveness, digitisation, and a greater need to employ and retain the knowledge worker.With increased pressure to sustain a competitive advantage, organisations must shift management strategies and focus on fostering positive work outcomes to mitigate high turnover costs and enhance organisational effectiveness.In the South African environment, organisations are confronted with challenges such as skills shortages and high turnover, impacting the ability to attract, develop, and retain highly skilled Information Technology (IT) professionals.The purpose of this research was to investigate the relationship between transformational leadership and job crafting on flourishing at work and in-role performance of IT professionals within the public sector and technology and e-commerce organisations in South Africa.The Job Demands-Resources (JD-R) model was utilised as a theoretical framework for the variables under investigation, enabling an understanding of how job resources impact positive work outcomes.Quantitative data were collected from IT professionals within the IT divisions of the public sector and technology and e-commerce organisations in South Africa (n = 164) through cross-sectional, ex-post-facto correlational research design, employing a non-probability, purposive sampling technique.Participation in the web-based survey was voluntary in nature, confidential, and anonymous.Valid and reliable measuring instruments were used to collect self-reported data, including the Transformational Leadership subscale of the Multifactor Leadership Questionnaire (MLQ-Form 5X-Short), the Job Crafting Scale (JCS), the Flourishing-at-Work Scale Short Form (FAWS-SF) and the In-role Behaviour Scale.Respondents were also asked to provide demographic and employment information.Reliability analysis was conducted to assess whether the measuring instruments would produce the same results with repeated application and descriptive statistics were provided to outline the basic features of data.Multiple regression analysis was applied as a method of inferential http://etd.uwc.ac.za/ iii testing to accept or reject the study's research propositions.The study found that transformational leadership explained a significant proportion of the variance in increasing structural resources, increasing challenging job demands, and increasing social job resources but not decreasing challenging job demands.Furthermore, transformational leadership influenced IT professionals' flourishing at work and in-role performance.Similarly, job crafting explained variance in IT professionals' flourishing at work and in-role performance.Flourishing at work also explained a statistically significant proportion of the variance in inrole performance, however additional analysis indicated that only the psychological well-being dimension has a significant impact.The findings of this study could inform current management practices and assist in developing effective strategies to develop and retain highly skilled IT professionals.The study concluded with an outline of the limitations of the research and recommendations for future studies.
Author: kelly Cerfontyne
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W3139159253