Work

Developing a scale for service behavior (FACE)

Year: 2006

Type: conference-paper

Source: PolyU Institutional Research Archive (Hong Kong Polytechnic University)

Authors: Kenneth K. Kwong, Ohm Yau

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3161999331

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