Work

The acceptance of chatbots in an enterprise context – A survey study

Year: 2021

Type: article

Study design: Observational Study

Source: International Journal of Information Management

DOI: 10.1016/j.ijinfomgt.2021.102375

Authors: Florian Brachten, Tobias Kissmer, Stefan Stieglitz

Institution: University of Duisburg-Essen

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3166169681

FWCI: 21.13

Cites: 159

Cited by: 149

Related to: 10