Analisa Pengaruh Sop ( Standard Operating Procedure ) Terhadap Kinerja Waiter Dan Waitress Di in Bloom Restoran Hotel Ayaartta Malioboro Yogyakarta, Indonesia
Year: 2021
Type: article
Study design: Observational Study
Abstract: Standard operating procedures or commonly called SOPs are important things that every company must have and must be a guide in carrying out work activities by all waiters and waiters at In Bloom Restaurant Hotel Ayaartta Malioboro Yogyakarta. This research uses a quantitative approach method, using data from questionnaires and uncovering problems in the form of numerical scores, which are then processed and tested by statistical analysis techniques in an effort to reveal the performance and effectiveness of SOP implementation in carrying out tasks at Bloom's Restaurant.
Source: Journal of Tourism and Economic
Authors: Slamet Supriyanto, Lutfi Hendriyati
Institution: Sekolah Tinggi Pariwisata AMPTA Yogyakarta
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W3170613112