Work

Influence of Service Quality of Agricultural Products E-Commerce Platform on Customer Loyalty - The Mediating Role of Customer Engagement

Year: 2021

Type: article

Study design: Observational Study

Source: International Journal of Smart Business and Technology

DOI: 10.21742/ijsbt.2021.9.1.02

Authors: Ning Hu, Xi Chen*, Ning Zhang

Institution: Shandong Jianzhu University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3171473283

FWCI: 3.152

Cites: 27

Cited by: 13

Related to: 10