Customized Home Visiting Nurses' Experiences in Telephone Visiting
Year: 2011
Type: article
Abstract: Purpose: The purpose of this study was to explore and understand customized home visiting nurses ’ experiences in telephone visiting. Methods: Qualitative data were collected from several discussions of 4 focus groups consisting of 20 customized home visiting nurses. All interviews were recorded and transcribed according to thematic content analysis processes. Results: The five main themes on customized home visiting nurses' experiences of telephone visiting were 'greeting', 'counseling', 'using strategies', 'maintaining attitude for enhan-cing relations ' and 'enduring difficulties'. The category of 'counseling ' was composed of confirming, educating, supporting, adjusting, and indicating. And, the category of 'using strategies ' included complimenting, scolding, persuading, compensating, and ignoring. Conclusion: Developing a standardized manual on telephone visiting is needed to guide an effective counseling. In order for a customized home visiting nurse to be a good telephone
Authors: Young Sil Kang, Yeongmi Ha, Young Eun
Institution: Gyeongsang National University
Language: English
Field: Medicine
Domain: Health Sciences
Open Access status: hybrid
OpenAlex ID: W2007472710