Work

Uncovering the relationship between revenue management and hotel loyalty programs

Year: 2021

Type: article

Source: Journal of Revenue and Pricing Management

DOI: 10.1057/s41272-021-00331-0

Authors: Melissa Lentz, Orie Berezan, Carola Raab

Institutions: California State University, Dominguez Hills, University of Nevada, Las Vegas

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W3176328909

FWCI: 3.395

Cites: 77

Cited by: 23

Related to: 10