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The Mediating Role of Project Citizenship Behavior in the Relationship Between Organizational Justice Dimensions and Project Success

Year: 2021

Type: article

Abstract: The impact of behavioral aspects on project success remains an area that requires more attention. Drawing on the social exchange theory (SET), our study tested the mediating role of project citizenship behavior (PCB) in the relationships of all four organizational justice dimensions (i.e., procedural, distributive, informational, and interpersonal justice) with project success. A time-lagged survey of project team members ( n = 233) was conducted and analyzed through structural equation modeling (SEM). The results indicate that all four organizational justice dimensions are positively associated with project success, whereas informational justice appears to be the most influential dimension, and that PCB mediates all of these relationships. Project managers/sponsors should enact organizational justice and enhance project citizenship to achieve project success.

Source: Project Management Journal

DOI: 10.1177/87569728211026423

Authors: Muhammad Qaiser Shafi, Rimsha Iqbal, Khurram Shahzad, Christine Unterhitzenberger

Institutions: Riphah International University, University of Leeds

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: green

OpenAlex ID: W3177852341