Work

Online retailer cold chain physical distribution service quality and consumers: evidence from China during the COVID-19 pandemic

Year: 2021

Type: article

Study design: Observational Study

Source: International Journal of Logistics Research and Applications

DOI: 10.1080/13675567.2021.1961214

Authors: Miao Su, Jinjing Zhao, Guanqiu Qi, Junseung Kim, Keun-sik Park

Institution: Chung-Ang University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Ministry of Oceans and Fisheries

OpenAlex ID: W3192464550

FWCI: 3.152

Cites: 57

Cited by: 17

Related to: 10