Work

A blame narrative approach to apologetic crisis management: The serial apologiae of United Airlines

Year: 2021

Type: article

Source: Public Relations Review

DOI: 10.1016/j.pubrev.2021.102106

Author: Keith M. Hearit

Institution: Western Michigan University

Language: English

Topic: Public Relations and Crisis Communication

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3194774083

FWCI: 2.316

Cites: 59

Cited by: 14

Related to: 10