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Understanding the Links between Coaching, OCB, and Individual Performance among MSME Employees

Year: 2021

Type: article

Abstract: This study investigates whether increased attention paid to coaching practices affects performance, while considering the mediating effect of OCB. Data were collected from 170 MSME employees in Jabodetabek using quantitative methods and confirmatory surveys. This study shows that coaching has a positive and significant impact on employee performance, either directly or indirectly through OCB mediation. The results of this study could have significant implications for HR managerial decision making regarding the process of implementing and practicing coaching in MSME organizations. This study also helps MSME HR management to seriously assess HR development investment plans in the form of coaching practices and direct their MSME HR strategic planning.

Source: International Journal of Social and Management Studies

DOI: 10.5555/ijosmas.v2i4.52

Authors: Multi Nadeak, Adi Widodo, Masduki Asbari, Dewiana Novitasari, Agus Purwanto

Institutions: Universitas Teknologi Bandung, Universitas Bina Bangsa

Language: English

Topic: Coaching Methods and Impact

Subfield: Applied Psychology

Field: Psychology

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: diamond

OpenAlex ID: W3198091028

FWCI: 6.055

Cites: 70

Cited by: 27

Related to: 10