Work

Adoption of Chatbots for Learning among University Students: Role of Perceived Convenience and Enhanced Performance

Year: 2021

Type: article

Abstract: With the advent of internet and exponentially growing smartphone market, chatbots are becoming popular and are being widely used for interactions in varied fields. This study investigated the usage of chatbots for educational/learning purpose by university students. Wide research has been done exploring usage of chatbots in service industry; still there is vacuum regarding usage of chatbots in education for effective learning. Using path analysis, the study demonstrates validation of two newly added constructs as an extension in Technology Adoption Model and tries to understand the antecedents for intension to adopt chatbots. This study is of utmost importance to researchers, policy makers, system designers for e- learning platforms, teachers, and students in order to make learning effective.

Source: International Journal of Emerging Technologies in Learning (iJET)

DOI: 10.3991/ijet.v16i18.24315

Authors: Reena Malik, Ambuj Shrama, Sonal Trivedi, Rikkee Mishra

Institution: Chitkara University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

SDG: Quality education

Open Access status: gold

Estimated APC paid: $280