Work

Why don't high-performance work systems always achieve superior service in hospitality? The key is servant leadership

Year: 2021

Type: article

Study design: Observational Study

Source: Journal of Hospitality and Tourism Management

DOI: 10.1016/j.jhtm.2021.09.007

Authors: Irene Huertas-Valdivia, Araceli Rojo Gallego-Burín, Ana Castillo, Laura Ruiz

Institutions: Universidad Rey Juan Carlos, Universidad de Granada

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

Funder: Ministerio de Asuntos Económicos y Transformación Digital, Gobierno de España

Award: G7837938844

OpenAlex ID: W3200516560

FWCI: 7.033

Cites: 89

Cited by: 45

Related to: 10