Year: 2021
Type: article
Abstract: Cultural differences in speech acts are common challenges in management involving Chinese and Western managers. Comparing four groups - Native-speaking Chinese, English-speaking Chinese, Chinese-speaking Westerners, and non-Chinese- speaking Westerners, we assessed the effects of language and ethnicity on the ability to predict communication obstacles in a management team scenario. Bilingual subjects were less likely to be influenced by ethnic biases. Still, bilinguals were not more likely to adjust their metacognitions about communication toward those of the native speakers. The study creates a link between management, cognition and linguistics, as well as having consequences for the study of metacognition in cross-cultural management.
Source: Frontiers in Psychology
Authors: Jan Ketil Arnulf, Wanwen Dai, Hui Lu, Zhe Niu
Institutions: BI Norwegian Business School, Nanjing University
Language: English
Subfield: Communication
Field: Social Sciences
Domain: Social Sciences
Open Access status: gold
Estimated APC paid: $2,950
OpenAlex ID: W3200722142