The influences of technological characteristics and user beliefs on customers' perceptions of live chat usage in mobile banking
Year: 2021
Type: article
Study design: Observational Study
Authors: Chorng-Guang Wu, Jonathan C. Ho
Institution: Yuan Ze University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W3201426000