Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth
Year: 2021
Type: article
Study design: Observational Study
Authors: Lova Rajaobelina, Isabelle Brun, Nour Kilani, Line Ricard
Institutions: Université du Québec à Montréal, Université de Moncton
Language: English
Domain: Social Sciences
Open Access status: bronze
Awards: Recherches sociographiques, Ottawa Law Review / Revue de droit d'Ottawa, Agency and multimodal mobile language learning and socialization: the case of adult Canadian learners of Chinese, La socialisation des émotions dans les services de garde, Examining how social rejection affects attitudes and behaviour toward out-groups, Learning advantages of newness in early internationalization an investigation of underlying mechanisms and performance effects, Social challenge: Nizhni Novgorod in the great patriotic war, A history of the emotional bonds necessary for political representation with a focus toward mending the current crisis of representative government, Throwing in the Towel The Effects of Setbacks on Goal Abandonment, Institutions, markets and human behaviour: the micro-foundations of traditional institutions, their implications for welfare and inequality and their interaction with markets, Preventing disenchantment: antecedents of leader hypocrisy attributions in values-driven companies, Creating a culture of continuous learning in the workplace: The case of peer collaboration, The CHILD project: consortium for health, intervention, learning and development
OpenAlex ID: W3202286332