Revealing the dual importance and Kano type of attributes through customer review analytics
Year: 2022
Type: article
Source: Advanced Engineering Informatics
Authors: Seoyoon Lee, Sohyun Park, Minjung Kwak
Institution: Soongsil University
Language: English
Subfield: Management of Technology and Innovation
Domain: Social Sciences
Open Access status: closed
Award: G2211990276
OpenAlex ID: W3202809407