Work

Relationship Between Customer Satisfaction and Loyalty

Year: 2021

Type: preprint

Source: SSRN Electronic Journal

DOI: 10.2139/ssrn.3913161

Authors: A Sharma, J Gupta, L Gera, M Sati, S Sharma

Institution: Vivekananda Institute of Professional Studies

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W3203545560

Cites:

Cited by: 35

Related to: 10