Work

The Impact of Language Barriers and Discrimination Issues on Work Productivity of Foreign Workers

Year: 2021

Type: article

Abstract: This study aims to examine the impact of language barriers and discrimination issues on the work productivity of foreign workers.The study was conducted at Sheraton Hotel, Petaling Jaya.A total of 76 questionnaires were completed using an online survey of Google Form.The literature review was conducted to examine the information regarding independent and dependent variables.The findings indicated that language barriers and discrimination issues could affect the work productivity of foreign workers.This study showed that language barriers, discrimination issues, and miscommunication were significantly correlated with the work productivity of foreign workers.All in all, the researchers can conclude that both independent variables can affect the work productivity of foreign workers.

Source: International Journal of Academic Research in Business and Social Sciences

DOI: 10.6007/ijarbss/v11-i16/11215

Authors: Maria Mohd Salleh, Zurinawati Mohi, Norhasnida Nordin, Nur Atiqah Mohamad, Nur Adriana Shafiqah Razali

Institutions: Universiti Teknologi MARA System, Universiti Teknologi MARA

Language: English

Topic: Employee Performance and Management

Subfield: Human Factors and Ergonomics

Field: Social Sciences

Domain: Social Sciences

SDGs: Decent work and economic growth, Reduced inequalities

Open Access status: diamond

OpenAlex ID: W3204763087