Work

The Relationship between Service Quality, Satisfaction, Trust and Customer Loyalty A Study of Convenience Stores in Vietnam

Year: 2019

Type: article

Source: Journal of Advanced Research in Dynamical and Control Systems

Authors: Dam Tri Cuong, Bui Huy Khoi

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3206699893

FWCI: 3.504

Cites:

Cited by: 22

Related to: 10