Work

A Decision Support System to Operationalize Customer-Centric Sustainability

Year: 2021
Type: article
Abstract: This paper reports on a research work conducted within the framework of the SUSTAIN project aiming to unleash and operationalize the potential of customer centricity and sustainability requirements. More specifically, the paper presents a Decision Support System (DSS) intended to support the alignment of aggregate production planning with customer demand during the production ramp-up phase. The DSS consists of a mathematical model and an online product configurator. This will ultimately lead to a revised product portfolio and better align it with the market requirements before moving to series production.
Language: English
Open Access status: diamond
OpenAlex ID: W3207467076
FWCI: 1.282
Cites: 33
Cited by: 6
Related to: 10