Work

Consumer retention in two-wheeler industry: a moderated mediation model

Year: 2021

Type: article

Study design: Observational Study

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/apjml-03-2021-0187

Author: Gunjan Malhotra

Institution: Institute of Management Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W3208249341

FWCI: 2.91

Cites: 94

Cited by: 17

Related to: 10