Work

Understanding the Use of Voice Assistants by Older Adults

Year: 2021
Type: preprint
Abstract: Older adults are using voice-based technologies in a variety of different contexts and are uniquely positioned to benefit from smart speakers' handsfree, voice-based interface. In order to better understand the ways in which older adults engage with and learn how to use smart speakers, we conducted qualitative, semi-structured interviews with four older adults who own smart speakers. Emerging findings indicate that older adults benefit from smart speakers as both an assistive and a social technology. Findings also suggest that when older adults learn new technologies in a formal, communal environment there is successful adoption.
Institution: Cornell Tech
Language: English
Field: Medicine
Open Access status: green
OpenAlex ID: W3208694280
Cites: 9
Cited by: 10
Related to: 10