Promotion of Perceived Service Quality Through Employee Training and Empowerment: The Mediating Role of Employee Motivation and Internal Communication
Year: 2021
Type: article
Source: Services Marketing Quarterly
Authors: Lovemore Chikazhe, Esthery Nyakunuwa
Institution: Chinhoyi University of Technology
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W3209778258